API Transit FAQ Answers to your questions smooth operations to the French overseas territories and internationally.
Find out how API Transit automates your customs formalities, makes your DELTA/SDS declarations more reliable and ensures a transparent customer experience.
Frequently asked questions about API Transit
What is API Transit?
API Transit is a digital solution that automates customs formalities for companies that ship or receive goods.
The platform lets you prepare, check and transmit the data required for customs declarations from information already available in your e-commerce, ERP, WMS or TMS tools.
The aim: simplify customs operations, reduce duplicate data entry and speed up shipment processing.
Who is API Transit aimed at?
API Transit is aimed in particular at:
- e-commerce sellers;
- companies that ship goods regularly;
- logistics providers and 3PLs;
- freight forwarders and customs professionals;
- marketplaces;
- publishers of ERP, WMS or TMS software;
- companies managing flows between mainland France, the French overseas territories and international destinations.
Is API Transit only for large companies?
No.
API Transit was designed to handle both the needs of an SME carrying out a few operations and those of an operator that has to automate large volumes of declarations.
The terms of use can be adapted to the volume and the level of integration sought.
Shipments to the French overseas territories
Why are customs formalities required to ship to the French overseas territories?
Exchanges of goods between mainland France and certain overseas territories are subject to specific tax and customs rules.
Depending on the flow and the destination, specific declarations and information may therefore be required.
API Transit helps companies automate these processes.
Does API Transit manage shipments between mainland France and the French overseas territories?
Yes.
Managing flows between mainland France and the departments and territories subject to specific formalities is one of API Transit's main use cases.
Does API Transit take the octroi de mer into account?
API Transit can integrate the tax rules applicable to goods imported into the territories concerned by the octroi de mer.
The solution can in particular use the nature of the goods, their tariff classification, their value and their destination to determine the elements required for tax and customs processing.
Can I find out the duties and taxes before shipping a parcel?
Yes.
When the necessary information is available, API Transit can simulate or estimate the duties and taxes associated with an operation before it is shipped.
This feature in particular improves the information provided to the customer and makes it possible to anticipate the total cost of a delivery.
E-commerce
Is API Transit suitable for e-commerce?
Yes. E-commerce is one of API Transit's main use cases.
The information from an order can be used to prepare the data required for customs formalities without asking the operator to re-enter the whole order manually.
Can I connect my online store to API Transit?
Yes.
API Transit is designed to communicate with e-commerce stores and third-party information systems.
Depending on your environment, the integration can be carried out via API or using a suitable connector.
Can API Transit work with WooCommerce, PrestaShop or Shopify?
API Transit can be integrated with the leading e-commerce platforms, directly or through connectors.
Our team can review your technical environment to determine the most appropriate integration method.
Can I use API Transit with my ERP, WMS or TMS?
Yes.
API Transit is designed as an infrastructure that can be connected to existing systems.
Your ERP, WMS, TMS or business application can automatically transmit the information required for customs processing.
API and automation
Does API Transit have an API?
Yes.
API Transit has an API that allows customs functions to be integrated directly into software, an e-commerce site or a logistics system.
Users can thus keep their usual working environment.
Do I have to use the API Transit interface for every declaration?
Not necessarily.
In an automated integration, the information can be sent directly by your computer system.
API Transit can then process operations in the background.
What information do I have to send to API Transit?
This depends on the type of operation.
The information commonly required includes in particular:
- the sender;
- the recipient;
- the description of the goods;
- their value;
- their quantity;
- their origin;
- their tariff classification;
- the transport information;
- the associated commercial documents.
API Transit can retrieve some of this information directly from your systems.
Can API Transit process several thousand orders?
Yes.
API automation makes it possible to process large volumes without manually repeating the same operations for each order.
Tariff classification and customs data
What is a customs code?
The customs code is used to classify a good within the nomenclature used by customs authorities.
This classification helps determine the duties, taxes, regulatory measures and any documents that may apply.
Can API Transit help me identify the customs code of a product?
API Transit can assist the user in identifying and checking tariff information from the data available on the product.
When the situation requires specific analysis or a decision, human validation may still be required.
Why is an accurate description of products important?
A description such as “accessory”, “part”, “sample” or “electronic product” may be insufficient to correctly determine the customs treatment.
The more accurate the information about the product, the more reliable the automated processing can be.
Documents
What documents do I have to provide for a shipment?
The documents required depend on the goods, the destination and the type of operation.
They may in particular include:
- a commercial invoice;
- a pro forma invoice in certain situations;
- transport documents;
- proof of origin;
- licences or authorisations;
- specific documents for certain categories of goods.
API Transit centralises the information required to process the operation.
Is a commercial invoice required?
For a sale, the commercial invoice is generally an essential document, in particular to establish the nature and value of the goods.
Other documents may be required depending on the operation.
Can a pro forma invoice be used?
A pro forma invoice can be used for certain operations that do not correspond to a standard commercial sale, subject to the rules applicable to the operation concerned.
Specific goods
Can I ship lithium batteries?
Lithium batteries are subject to specific transport rules and may require additional information or documents.
Whether a shipment is possible depends in particular on the type of battery, its power, its packaging and the mode of transport used.
Can API Transit handle regulated products?
API Transit can identify and process certain regulatory information associated with goods.
However, certain categories of products require specific authorisations, certificates or checks that remain the responsibility of the operators concerned.
What happens if necessary information is missing?
The system can flag that information or a document required to process the operation is missing.
The aim is to identify anomalies before the declaration is submitted or the goods are shipped, where possible.
Transport and logistics providers
Does API Transit replace my carrier?
No.
API Transit is a solution for processing and automating customs operations.
Physical transport is still carried out by your carrier or your logistics provider.
Can API Transit work with several carriers?
Yes.
The solution is designed to fit into an environment using several carriers and logistics providers.
This makes it possible to separate customs processing from the choice of carrier.
Can a logistics provider use API Transit for its own customers?
Yes.
A logistics provider, freight forwarder or e-commerce operator can integrate API Transit into its own system in order to automate its customers' operations.
Contact us to study the possibilities of B2B or white-label integration.
Costs and billing
How is API Transit billed?
Pricing depends in particular on the volume of operations, the features used and the desired level of integration.
Models combining a subscription and pay-per-use pricing can be offered.
Can I start with a low volume?
Yes.
A company can start with a limited volume and then increase its usage as the number of shipments grows.
Can API Transit reduce my customs processing costs?
Automation mainly reduces duplicate data entry, manual operations and certain sources of errors.
The actual saving depends on the volume, the complexity of the operations and the process currently used by the company.
Security and compliance
Is my data secure?
API Transit implements mechanisms designed to protect the commercial and customs data processed by the platform.
Access to the services is controlled and exchanges between systems are secured.
Are the declarations and documents kept?
The information and documents associated with operations can be archived to make them easier to consult, to trace them and to comply with the applicable retention obligations.
Does API Transit replace the advice of a customs expert?
No.
API Transit automates and secures customs processes, but certain complex situations may require the intervention of a specialist or a decision by the authorities.
Getting started
How do I get started with API Transit?
Implementation generally starts with an analysis of your flows:
origin → destination → goods → volumes → carriers → IT system.
We then determine the most suitable usage mode: interface, API, e-commerce connector or integration with your logistics system.
How long does it take to integrate API Transit?
It depends on your information system and the level of automation desired.
Standard use is naturally faster to implement than a full integration with an ERP, WMS, TMS or e-commerce platform.
Can I test API Transit before a full deployment?
Testing and integration phases can be set up in order to validate the flows and the operations before going into production.
We ship a lot of parcels to the French overseas territories or from Europe to international destinations. Is API Transit suitable?
Yes. This is precisely one of the use cases for which automation becomes particularly interesting.
The more shipments requiring customs processing there are, the greater the operational gains from eliminating duplicate data entry and integrating with the ordering system.