Your questions: clear answers about our solution

API Transit is a solution that automates and simplifies customs operations. It centralizes the information needed for customs formalities, helps prepare the required documents, and enables shipments to be tracked more reliably.

API Transit is intended for e-commerce businesses, retailers, manufacturers, distributors, logistics providers, 3PLs, and more generally companies that ship goods to the DOM or internationally. It is suitable for both SMEs and larger organizations.

No. API Transit guides you through the information required and helps you prepare your operations. It does not replace a customs expert, especially for complex situations, but it makes everyday formalities easier to understand and manage.

Shipments between mainland France and the DOM are subject to customs formalities. API Transit helps you gather the required information, prepare the documents, and manage the flow of data for these shipments.

API Transit supports flows to the 5 French overseas departments (DOM). The formalities and applicable taxes may vary depending on the destination and the goods.

Octroi de mer is a local tax that may apply to goods entering the DOM. API Transit helps take this tax into account when the available information makes it possible, but the applicable amount depends on the destination, the goods, and the current rules.

API Transit can help you estimate duties and taxes before shipping, based on the information available. This is an estimate and the final amount may depend on the customs authorities, the destination, the origin, and the characteristics of the goods.

Yes. API Transit is designed to support e-commerce shipments, whether they are occasional or involve large volumes of orders to the DOM and internationally.

API Transit can connect to your sales channels and information systems, depending on your configuration. The aim is to avoid repeated manual entry and to use the data already available in your tools.

API Transit can integrate with WooCommerce, PrestaShop, and Shopify. Other connections may be possible depending on your needs and the systems you use.

Yes. API Transit can connect to your ERP, WMS, or TMS, depending on the available interfaces and your configuration. This enables customs information to be integrated into your existing flows.

The API is a technical interface that enables your systems to exchange information with API Transit automatically. It can be used to send shipment data and receive the information or documents needed for your operations.

No. API Transit can be used through an interface, depending on your needs. The API is useful when you want to automate exchanges with your systems and avoid entering the same information each time.

Depending on the operation, the data may include the sender, recipient, origin, destination, goods description, customs code, value, weight, quantity, and the required documents. The exact fields depend on your flow and your systems.

Yes, API Transit is designed to support large volumes of orders. The appropriate configuration depends on your flows, your systems, and the volume to be processed.

A customs code identifies a category of goods for customs purposes. It is used to determine the applicable formalities, duties, and taxes.

API Transit can help you identify a suitable HS code from the information provided. Human validation may be needed, particularly when the description is incomplete or the goods are complex.

A precise description helps avoid uncertainty when classifying the goods and preparing the declaration. Descriptions such as “accessory”, “part”, “sample”, or “electronic product” may be insufficient on their own, so it is important to specify what the item is and what it is used for.

Depending on the shipment, the documents may include the commercial invoice, the pro forma invoice, the packing list, the transport document, the proof of origin, and any authorization or certificate required for the goods.

The commercial invoice describes the transaction and the goods. It generally includes the seller and buyer, the description, quantity, value, currency, origin, and delivery terms. It is used for customs clearance.

A pro forma invoice may be used when there is no commercial sale, for example for samples, gifts, returns, or shipments without payment. The appropriate document depends on the nature of the shipment.

API Transit can help prepare shipments containing lithium batteries, but these goods may be subject to specific transport and customs rules. The applicable requirements depend on the type of battery, its characteristics, and the mode of transport.

Regulated products may require specific documents, authorizations, or formalities. API Transit helps identify missing information when this is possible, but the applicable requirements depend on the product and the destination.

Yes. API Transit can identify missing or inconsistent information before the declaration is transmitted or the goods are shipped. This helps you complete the file when this is possible.

No. API Transit is not a carrier. It is a solution for customs operations and information flows.

Yes. API Transit can be used with several carriers. The configuration depends on your transport flows and the information available from each carrier.

Yes. A logistics provider can use API Transit for its own B2B customers and, where appropriate, offer it under a white-label model. The exact setup depends on the services offered and the information systems used.

Pricing combines a subscription and usage. The terms depend on the selected offer, the features used, and the volumes processed.

Yes. You can start with a small volume and increase usage as your needs grow. This makes it possible to test the solution before scaling up.

API Transit can help reduce manual work, errors, and the time spent managing customs operations. The actual savings depend on your organization, your volumes, and your current processes.

API Transit applies security measures to protect the data processed by the service. The applicable measures depend on the service configuration and the contractual framework.

The information and documents processed by API Transit can be archived so that they can be found again when needed, subject to the applicable retention rules and configuration.

No. API Transit does not replace a customs expert. It helps organize information and prepare operations, while expert advice may remain necessary for complex or specific situations.

Start by describing your flow: origin → destination → goods → volumes → carriers → IT system. This information makes it possible to understand your needs and identify the appropriate configuration.

The integration time depends on your systems, the chosen connection, the complexity of your flows, and the volume to be processed. A simple configuration may be set up quickly, while a more specific integration may require more work.

Yes. A testing phase can be planned to validate the data, exchanges, and documents before production use, when this is possible.

Yes. API Transit can support many parcels to the DOM and internationally. The appropriate setup depends on your destinations, carriers, systems, and volumes.